Privacy Policy

We collect information you provide directly to us, information we collect automatically when you use the Services, and information from third parties such as payment processors, identity-verification partners, and card networks.

• Account and business information: name, email, phone, business details, and tax identifiers.
• Transaction information: payment amounts, currency, timestamps, and related metadata.
• Identity and compliance information collected to meet KYC/AML obligations.
• Technical information: IP address, device and browser data, and usage logs.

We use the information we collect to provide, maintain, and improve the Services; to process payments and settlements; to detect and prevent fraud; to comply with legal and regulatory obligations; and to communicate with you about your account and our Services.

PulseGlobalPay is PCI DSS Level 1 compliant. Sensitive cardholder data is encrypted and tokenized. We do not store full card numbers on our systems in plain text, and we limit access to payment data to what is necessary to provide the Services.

We do not sell your personal information. We share information only as needed to operate the Services and as described below.

• With payment processors, banks, and card networks to process transactions.
• With identity-verification and fraud-prevention providers.
• With service providers who process data on our behalf under contract.
• When required by law, regulation, legal process, or to protect rights and safety.
• In connection with a merger, acquisition, or sale of assets, subject to this Policy.

We retain personal information for as long as necessary to provide the Services and to comply with our legal, tax, accounting, and regulatory obligations. Retention periods for financial records may be mandated by law and can extend beyond the life of your account.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain uses. To exercise these rights, contact us using the details below. We will respond consistent with applicable law.

Some information is required to provide the Services or to meet legal obligations, and we may be unable to fulfill certain requests where retention is legally required.

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality of the Services.

We may process and store information in countries other than where you reside. Where we transfer personal data across borders, we use appropriate safeguards as required by applicable data-protection laws.

We maintain administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and continuous monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date and, where appropriate, by additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.